What We Do
Artificial Intelligence
Transform your business.
Accelerate your performance.
AI has the power to automate processes, boost efficiency, reduce costs, and drive innovation — making it a crucial tool for businesses to remain competitive. Regardless of your size or industry, if you’re not evaluating how to use AI right now, you’re falling behind.
ILM can help you identify, prioritize, and develop high-value business cases for AI.
Let us show you how.
We can assist organizations at any stage of their AI journey, whether you’re just getting started thinking about how AI could automate processes and surface new insights, or you have specific use cases already identified, scoped, and planned.
Leverage our expertise for one or all of the stages below:
We’ll evaluate your top business challenges and explore how AI can be used to address them.
Once we’ve identified a high-value use case, we can transform it into an actionable project plan.
We’ll work with your team to build an AI prototype based on your use case and project plan.
Let us turn your proof-of-concept prototype into a secure, scalable production-ready AI solution.
The tools we use.
We’re a Microsoft Gold Business Partner and Azure experts.
Let us help you leverage the industry’s leading suite of AI tools:
— FEATURED SOLUTIONS —
Personalized Customer Experience
Let us show you how AI can personalize your customers’ experience by analyzing behavior, individual preferences, and previous interactions to deliver tailored recommendations and customized support. Machine learning can even adapt in real-time to predict customer needs, providing dynamic content, including customized marketing and product suggestions.
BENEFITS:
- Improve customer satisfaction and loyalty by anticipating needs and providing quicker responses
- Boost sales and conversion rates through targeted marketing that identifies high-value customers
- Continuously improve and optimize engagement strategies using machine learning
Predictive Analytics & Forecasting
We can help you harness the power of Azure AI’s cognitive services to automate repetitive tasks such as document processing and customer inquiries — freeing up staff and resources to perform higher-value tasks and leading to increased operational efficiency.
BENEFITS:
- Automate data entry, contract analysis, invoice processing, and more
- Extract insights from both structured and unstructured data using Natural Language Processing (NLP)
- Enhance consistency, quality, and scalability in repetitive workflows
Process Automation
We can help you harness the power of Azure AI’s cognitive services to automate repetitive tasks such as document processing and customer inquiries — freeing up staff and resources to perform higher-value tasks and leading to increased operational efficiency.
BENEFITS:
- Automate data entry, contract analysis, invoice processing, and more
- Extract insights from both structured and unstructured data using Natural Language Processing (NLP)
- Enhance consistency, quality, and scalability in repetitive workflows
Service Automation
Supplement your customer service strategy with AI-powered virtual assistants, chatbots and natural language processing (NLP). ILM can help you leverage AI to improve service efficiency, lower cost, and boost customer satisfaction by delivering fast, accurate, and scalable support 24/7.
BENEFITS:
- Reduce customer wait times and enhance satisfaction
- Improve scalability by automating responses to routine issues
- Balance workloads for service staff by offloading first-line support
— ADDITIONAL SOLUTIONS —
Business Productivity Tools
Incorporate Microsoft Copilot into applications to streamline document creation, data analysis, and team collaboration. Save time and reduce costs with AI-driven assistance for generating reports, managing emails, and drafting proposals.
Image, Text and Speech Recognition
Deploy Azure AI Vision to build applications capable of image analysis, object detection, optical character recognition, voice-to-text processing, and even face recognition.
Are you ready to discuss how AI can accelerate your performance?
Schedule a free, no strings attached brainstorming session to discuss how AI can be put to use to solve your specific business challenges. Speak with our AI and ML experts and learn how to gain competitive advantages in your industry.